Commercial Disclosure 

Last updated: October 29, 2024

Legal Name : Susana Ortega Roig

Address 2 chōme Kataseyama, 

251-0033 Fujisawa, Kanagawa

Japan

Phone number: We will disclose without delay if requested.

Email address: [email protected]

Head of Operations: Susana Ortega Roig

Additional fees:  No expected additional fees

 

Reimbursements and Reschedule policy :

In the event the client is absent or withdraws from the 12-week 1:1 Coaching Program for any reason, they will be eligible for a reimbursement of the remaining, unused sessions. Reimbursement will only be processed after the client submits all completed program work and written exercises within 90 days of their withdrawal.  

Please note that shorter 1:1 Coaching Plans (4 or 8 weeks) are not eligible for reimbursement. If the client is absent or withdraws from these shorter programs, no refund will be provided.

Each client receives one "emergency reschedule"  per Coaching Program, allowing them to cancel and reschedule a session with less than 24 hours' notice. Any additional cancellations made with less than 24 hours' notice will be forfeited unless otherwise agreed upon.  

For added flexibility:

- The  4-week 1:1 Coaching Pack includes  1 extra emergency rescheduled week   (a total of 5 weeks to complete 4 sessions).  

- The  8-week 1:1 Coaching Pack includes   2 extra emergency rescheduled weeks    (a total of 10 weeks to complete 8 sessions).  

- The 12-week 1:1 Coaching Pack includes   3 extra emergency rescheduled weeks    (a total of 15 weeks to complete 12 sessions).  

These additional weeks are designed to accommodate emergencies, ensuring clients can complete all sessions within the extended timeframe.

 

Scheduling Times and Delivery: 

Each coaching session is 60 minutes long. The Coaching Program consists of a minimum of 4 sessions. Operating time is agreed upon between the client and myself ( the coach). The sessions are held in an online video call.

Accepted payment methods:  Credit Cards & PayPal

Payment period: Credit card payments are processed immediately.

 

Price: 

Coaching one-on-one: 155 USD ($) per hour. The minimum schedule Program is four (4) sessions, one session per week, for four (4) weeks, for a total of 620 USD ($). We may endorse third-party courses and training.